Last updated: (version 2026-09, amended)

Amended on 13 November 2026 in your favour: a 30-day money-back guarantee on the first Pro payment and a paragraph on free menu setup were added under "Plans, subscriptions, and billing", and the cancellation sentence was reworded. Nothing else changed from version 2026-09.

Amended on 14 November 2026: the company that provides MenuBeacon is now named, with its registered details, in the first paragraph and under "Contact". On the same day "Governing law and disputes" was changed to name England and Wales, the country where that company is registered; for accounts created before that day the change takes effect 14 days after we email the account holder (see that section). A section "Which law each of us follows" was added to say in one place what these terms already provided: your restaurant follows the law of its own country, and Webteqno LTD follows the law of England and Wales. A wording fix under "Your account": staff accounts are created by you, not invited.

Terms of Service

MenuBeacon is provided by Webteqno LTD, a company registered in England and Wales with company number 12884834, whose registered office is at Kemp House, 152-160 City Road, London EC1V 2NX, United Kingdom. In these terms, "MenuBeacon", "we", "us" and "our" mean Webteqno LTD.

These terms govern your use of MenuBeacon. By creating an account or using the service you agree to them. If you are using MenuBeacon on behalf of a business, you confirm you have authority to bind that business.

Who can use MenuBeacon

You must be at least 18 years old and able to enter into a binding contract to create a restaurant account. You confirm this, and accept these terms and our Privacy Policy, when you sign up; we record when you did so and which version you accepted.

Your account

You must provide a valid email address and keep your credentials secure. You are responsible for activity under your account, including staff members you create accounts and PINs for. Notify us promptly at support@menubeacon.com if you believe your account has been compromised.

Acceptable use

MenuBeacon is intended for restaurant menu publishing, QR ordering, and related hospitality workflows. You may not use the service for illegal content, abusive activity, deceptive links, malware, spam campaigns, or content that infringes intellectual-property rights or violates applicable law. QR codes must point to your own menus or legitimate business destinations. We may suspend accounts that violate these rules, with notice where practical.

Plans, subscriptions, and billing

Each plan has published limits on menus, items, QR codes, and monthly scans; if you exceed them we will ask you to upgrade rather than interrupt live menus without warning. Outside Pakistan, subscriptions are billed monthly through Stripe in the currency shown at checkout. In Pakistan, subscriptions are billed manually in Pakistani rupees and paid by bank transfer or another method we agree with you. You can upgrade, downgrade, or cancel at any time: after you cancel you are not charged again, and downgrades never delete your data (features above the new plan's limits become read-only). Your first Pro payment carries a 30-day money-back guarantee: email support@menubeacon.com within 30 days of that payment and we refund it in full. Other fees are non-refundable except where required by law.

If you ask us to set up your menu for you, we build it from the menu you send, free of charge, and aim to deliver it within 48 hours of receiving a menu we can read. You remain responsible for checking every price, allergen and dietary statement before you publish it to guests.

Your restaurant is the seller

MenuBeacon is software. Your restaurant, not MenuBeacon, sells food and drink to its customers and is responsible for:

Which law each of us follows

Your restaurant follows the law of the country where it operates, and of its state, province or city where those add rules of their own. That covers everything in the list above and anything else the law there asks of a restaurant: food safety, tax and invoicing, consumer and pricing rules, alcohol and age limits, employment, and the privacy of your guests. The tools in MenuBeacon help with some of this, but they are not legal advice, and using them does not by itself make your restaurant compliant.

MenuBeacon follows the law of England and Wales. It is provided by Webteqno LTD, a company registered there, and we run the service under the law that applies to us as that company, including UK data protection law. What we commit to when we handle your guests' personal data for you is set out under "Customer data and data processing".

The agreement between you and us is a separate matter, covered under "Governing law and disputes".

Customer data and data processing

For personal data about your customers (orders, contact details, reservations, marketing preferences), your restaurant is the controller and MenuBeacon processes it on your behalf. MenuBeacon will: process it only to provide the service and on your documented instructions (these terms and your use of the product); ensure people authorised to process it are bound by confidentiality; protect it with appropriate technical and organisational measures; use only the sub-processors listed in our Privacy Policy, under written terms offering the same protection, and tell you before adding new ones; help you answer your customers' requests to access, export or erase their data (the Customer data requests tool in your dashboard); help you with security, breach notification and impact assessments; notify you without undue delay of a personal data breach affecting your customers; delete or return the data when your account ends, unless the law requires us to keep it; and make available the information needed to demonstrate these obligations. You are responsible for having a lawful basis for the data you collect and for your own privacy notice to your customers.

Your content and data

Your restaurant owns its menu data, profile content, uploaded images, and customer order records. You grant MenuBeacon a limited license to store, process, and display that content solely to provide the service. You are responsible for having the rights to any content you upload, including photos.

Service availability

MenuBeacon is provided on a best-effort uptime basis, with current status published on our status page. We work to keep the service available, but interruptions may occur due to maintenance, hosting providers, networks, or third-party services. We will give advance notice of planned maintenance affecting live menus where practical.

Termination

You may delete your account at any time. We may suspend or terminate accounts for material breach of these terms, non-payment, or where required by law. On termination we will make your data available for export for 30 days on request, after which it is deleted.

Disclaimers

The service is provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose. MenuBeacon does not warrant that menus, orders, or notifications will be delivered without error or interruption.

Limitation of liability

To the maximum extent allowed by law, MenuBeacon is not liable for indirect, incidental, consequential, or lost-profit damages arising from use of the service. Our total aggregate liability for any claim is limited to the amount you paid us in the twelve months preceding the claim.

Changes to these terms

We may update these terms from time to time. For material changes we will update the date above and notify account holders by email at least 14 days before the changes take effect. Continued use after that date constitutes acceptance.

Governing law and disputes

This section is about the agreement between you and us. It does not change which laws your restaurant follows in its own country (see "Which law each of us follows").

These terms, and any dispute or claim arising out of or in connection with them or the service (including non-contractual disputes or claims), are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction over any such dispute, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property. Nothing in this section takes away a protection that the mandatory law of the country where you live gives you and that cannot be excluded by agreement. Before filing a claim, both parties agree to attempt to resolve the dispute informally by contacting the other party and allowing 30 days for a response.

This section names England and Wales since 14 November 2026 and applies in this form to accounts created on or after that date. For an account created earlier, it takes effect 14 days after we email the account holder about the change, as "Changes to these terms" requires. Until then the earlier wording applies to that account: these terms are governed by the laws of the jurisdiction in which MenuBeacon's operator has its principal place of business, without regard to conflict-of-law rules, and the courts of that jurisdiction have exclusive jurisdiction, with the same exception for injunctive relief and the same 30 days for informal resolution.

Contact

Questions about these terms can be sent to support@menubeacon.com, or by post to Webteqno LTD, Kemp House, 152-160 City Road, London EC1V 2NX, United Kingdom.